GovAI is the AI work platform for local government.
All staff start on day one, using AI to take everyday tasks off their growing list, from drafting meeting minutes to reviewing permits. Guardrails are built in, and our local government experts coach your teams as work goes live.
FPO · hero animation in development Local government runs on GovAI
The problem
The council package still has to get done, requests keep piling up, and deadlines don’t move. The options on the table today each have a catch.
Option One
A blank AI assistant has no guardrails, org-approved content, or local context. It does not know your ordinances and bylaws or the job of the person asking, so staff paste in whatever it takes to finish the task. That information leaves with it, and files stay on the vendor’s servers, with IT out of the loop.
Option Two
You hire an expensive consultancy to build custom Agents and Workflows. Your team then has to manage and maintain them. The inconvenient finding: MIT found that 95% of enterprise AI pilots returned nothing measurable.
Source: MIT Project NANDA, State of AI in Business 2025 ↗Option Three
Waiting does not keep AI out of the organization. Staff sign up for free tools on their own and paste in sensitive information, and no one can see what was shared or what the tool kept.
738,000jobs sit vacant across government.
74%of frontline public sector staff report burnout.
The solution
Connect every department to the approved knowledge and context unique to your organization. GovAI knows staff role, title, department, and seniority when they log in.
Review points and guardrails are ready out of the box, and IT stays in control from day one.
Agents can come anytime, like when work crosses departments or needs to reach deeper into your tech stack. You can design an Agent with us, or choose from the pre-built catalog.
Relief, in our customers’ words
GovAI helped teams turn technical language into clear, decision-ready communication when it mattered most.
“It just gave us a true unlimited option for all of our employees.”
Anyone with a city email signs in through the directory the city already runs. During budget season, staff used GovAI to turn technical proposals into language finance and management could act on. The built-in safeguards were why IT was comfortable opening it that widely.
James DuckettIT Director · City of St. George, UT
“AI isn’t just another piece of tech, it’s a change in the way you’re providing service.”
City Manager · 10k population city
“Our head of HR told me with a smile that AI has already changed the lives of her group.”
CIO · 250k population city
“I’m always surprised to see who’s off and running with it.”
Director of Corporate Services · 55k population city
“We lost our lactation consultant when the program was cut, so we used AI to produce the guides and checklists our nurses needed.”
Head Nurse · public health at a 100k population city
“People appreciated having a safe place to do their work with AI, and safety means they can actually fully engage with it.”
Director of Innovation · 30k population city
“The more our people play with it, the more ideas come to them intuitively.”
IT Director · 500k population regional government
“Because of this AI initiative, I get to be the teacher and the trusted resource, instead of leading only through big projects.”
Chief Strategy Officer · 140k population city
“AI helped us write our own tracking system, so we avoided buying a $6,000 a year SaaS tool.”
IT Director · 40k population city
Governance
Staff and Agents both work with the guardrails already on. Data Shield flags sensitive citizen information as staff type, so data security stays top of mind, and IT decides who can reach what and how long records stay.
This is all built into the platform, ready to go, so IT can spend its time on its own roadmap instead of reviewing every new AI request.
Admins get an organization-wide view of flagged prompts, alerts, and risk policies.
What we see
Nearly 50% of messages in GovAI include sensitive information.That is the job, and not only in HR. Front counter requests carry more sensitive information than Finance’s. Staff paste in names, addresses and case notes to get their work done. Data Shield flags it in what staff type and scans every file they upload. The Risk Center shows admins where sensitive information turns up, without showing anyone’s messages, so security training goes to the people who need it most.
Sensitive information is flagged or blocked as staff type, and every file is scanned.
Your data is yours and is not used to train AI models.
Staff see only what they are allowed to see. User groups and SCIM keep that current when people join, change roles, or leave.
You set how long threads are kept.
NIST AI RMF“…one in ten times someone is interacting with AI, sensitive data could potentially be exposed.”
Staff were reaching for public AI tools to summarize reports and draft communications, with no approved option and no view of what went in. The city gave them an approved place to do it, with sensitive information flagged as staff type and every file scanned.
City of HarrisonburgFrom the case study
Read the Harrisonburg story
Inside the platform
Every department starts at the same time. IT decides what each person can reach, and we plan the rollout with you. Data Shield catches sensitive information as staff type and scans every file they upload.
Staff add their role, title, department, experience level, and goals. That context gives them a useful place to start, so they are not spending time setting up another AI tool.
Every team has a signature ask: clerks draft bylaws 12 times as often as the average team, and Procurement writes RFP scopes 10 times as often. See what each team asks for →
If you are not sure what to ask or which task to tackle, choose from hundreds of prompts based on how more than 20,000 local government staff use AI on the platform.
Half of all messages start with staff pasting in their own documents. Connect GovAI to your approved content, like style guides, policies, ordinances, bylaws, reports, and project files, so staff don’t have to. They get answers grounded in the right sources, with citations attached.
Skills and Workflows come built for local government work and ready to use on day one. A Skill holds the instructions that got a good result, so anyone in the department runs the job the same way. A Workflow puts those steps in order and handles the handoffs, so no one is copying and pasting between tools.
Connect GovAI to the systems, data, and tools your organization already uses. Staff get more context and can complete more of the job in one safe environment.
Track use and adoption by department, person, Agent, and source. See what staff ask about, where answers fall short, and what they need next, so you know where to train, where to add a Skill, and which teams are ready to take on more.
of Cybersecurity requests start from a shared template or an Agent the team set up. That’s more than three times the average team. When a job comes back every week, teams turn it into a tool everyone shares.
How relief grows
Everyday tasks come first. When a job repeats or crosses systems, an Agent can take on more of the steps, so staff spend their hours on the residents and decisions that need a person.
Design an Agent with GovAIYour AI team, without having to build one
Think of us as an extension of your team. We meet staff where they are, from a first prompt to working next to the people responsible for building across systems.
We help you choose useful first work, teach people what matters now, and stay close as AI changes and your organization is ready to do more.
AI changes faster than anyone can track. We follow what’s new and what’s required of you, and turn what matters into help your staff can use.
Some of your staff build across systems. Others have never written a prompt. Your GovAI specialists work with both, at their level.
Live classes and short videos take every staff member from a first prompt to doing more of their work in GovAI, one skill at a time.
You do not need spare engineers. We shape the job, build it, test it, and fit it to the systems and rules around it.
Why we start with what staff already do
AI shows up where you’d least expect it.
Procurement translates 8 times as often as the average team. Real estate fixes Excel formulas. Emergency management makes training images. No one would have planned for those.
So we give everyone access first, watch where the work takes off, and help you put your time and budget behind the jobs that matter most.
See what 20,000+ staff ask for →
What service includes
From there we stay with your teams. As each team comes online, we train them on the work they do. Staff who are still writing their first prompt keep getting help, and the people who want to build keep getting time with us.
How adoption grows, with us beside you
GovAI stays with you the whole way.
What staff say after training
“I came in thinking this was another system to learn. I left with three things off my desk and a list of six more I want to try.”
“The department session is what moved us. Once people saw their own work orders in the examples, the questions changed from whether to how.”
“Our directors stopped asking whether we should be using AI and started bringing us the tasks they wanted covered.”
Use cases
Not sure where to start? Most people aren’t. Pick a department, then a team, and see the kind of work staff there hand to GovAI first.
↓ Click a department or a team to see a few ways staff there use GovAI.
Click any team in the chart to see what staff there ask GovAI to do.
Resources
Learn what it is, what it can do, and where it could help your staff. Learn the basics →
Get going I’m ready to try AIPick one job, set clear rules, and help staff get started. Choose a first job →
Go further We already use AIConnect systems, build Agents, and use AI for more jobs across departments. See what comes next →
One shared place where staff do their work with AI every day, across every department. What it is and how to tell.
Read → I don’t know where to start with AI What is AI, in plain English?Mostly a fast first pass at reading and writing, using your own documents. What staff actually ask it for, and how to tell when it’s wrong.
Read → I don’t know where to start with AI Shadow AI, explainedA free AI tool, a personal account, a staff report pasted in to save time. Why it happens, what it puts at risk, and why a ban doesn’t fix it.
Read → I’m ready to try AI The questions to ask before choosing an AI toolThe questions IT, records, legal, and department leads should ask any AI provider, with GovAI’s own answers alongside.
Read →Join peers and leaders from local government to see everyday work, the guardrails, and the path from first tasks to Agents. Choose a tour date →
