GovAI

Use cases

More capacity for every department.

And work you didn’t know AI could do. Clerks drafting council resolutions. Fleet tracking down parts. Front counters writing to residents in Spanish.

See what staff across local government already bring to GovAI, and find the first job for your team.

Find your team See six Agents

What we see across 180+ local governments

Start with everyone. Then go deeper, team by team.

The same pattern shows up in nearly every organization we work with. It’s also the simplest way to plan where AI goes first.

  1. Every team starts with the same everyday asks.

    Polishing their writing and drafting communications sit near the top of the list for nearly all 41 teams. Close behind: asking GovAI to walk them through how to do something.

    Why it mattersThe first win needs no plan. Give everyone access, and the everyday writing gets lighter in every department at once.

  2. Then each team finds its signature ask.

    Clerks draft bylaws 12 times as often as the average team. Procurement writes RFP scopes 10 times as often. Legal drafts contracts 11 times as often.

    Why it mattersA team’s signature job is where its hours go, so it’s where to focus next. Pick yours below.

  3. The deeper the work, the more time it gives back.

    1. 5.8
    2. 8.3
    3. 15.1
    4. 33.9
    5. 48.5

    Simple tasksMinutes saved per requestComplex tasks

    Why it mattersDeep, repeat work that runs on your own rules is what turns into an Agent. Six of them are below.

Team by team

Find your team’s signature ask, and how deep its work goes.

Pick a team to see the job it asks GovAI for more than anyone else, the by-hand work behind each request, and real examples to start from.

Based on aggregated GovAI use across local governments, grouped by department. We show percentages, never counts, and never anyone’s prompts. Examples are lightly edited from the kinds of requests each team sends. Minutes are a modeled estimate.

Six asks that became Agents.

Each one started as something staff kept asking GovAI for. Our customer team set it up once, with the team’s own documents and rules, so everyone runs it the same way. We picked these six for three reasons: staff in nearly every team ask for this kind of work, it’s deep work that takes real time by hand, and it runs at a scale no one could keep up with by hand.

What this Agent doesPull work order and asset data together into a council-ready briefing on a capital project.

  • Who needs it40 of 41 teamsalready ask GovAI for this kind of work
  • Time it takes by handAbout 34 minof by-hand work each time it runs. The Agent takes that on.
  • What it handlesA project’s full historyWork orders and asset data, read in one pass
You bring
Work order and asset data for the project. Your council briefing format.
GovAI does
Reads the work order history and asset details. Pulls out what council needs to know. Drafts the briefing in your format.
You get
A draft capital project briefing, ready for staff to check and send.

What this Agent doesStaff ask an HR question in plain words and get the answer from your employee handbook.

  • Who needs it40 of 41 teamsalready ask GovAI for this kind of work
  • Time it takes by handAbout 34 minof by-hand work each time it runs. The Agent takes that on.
  • What it handlesEvery staff questionAnswered from one handbook, the same way each time
You bring
Your employee handbook. Any HR policies that sit outside it.
GovAI does
Staff ask in their own words. GovAI looks up the answer in the handbook. Anything sensitive goes to a person in HR.
You get
Consistent answers for staff, and fewer repeat questions for HR.

What this Agent doesA help desk chat answers common IT support questions, using your internal guides as the source.

  • Who needs it40 of 41 teamsalready ask GovAI for this kind of work
  • Time it takes by handAbout 15 minof by-hand work each time it runs. The Agent takes that on.
  • What it handlesEvery day’s ticketsThe common questions, so IT keeps the hard ones
You bring
Your internal IT guides and how-to articles.
GovAI does
Staff ask the help desk chat a question. It answers from your guides. Anything it can't answer goes to the IT team.
You get
Quick answers to everyday questions, so IT can focus on the harder tickets.

What this Agent doesStart a request for proposals, quotes or information from your own templates, following your procurement policy.

  • Who needs itProcurement firstabout 10 times as often as the average team, and 25 teams in all
  • By-hand work so far7,000+ hoursof solicitation and requirements drafting staff have brought to GovAI, at about 49 min a request.
  • What it handlesWhole solicitationsScope, requirements and a policy check in one draft
You bring
Your RFx templates. Your procurement policy. What you're buying and why.
GovAI does
Starts from the right template. Fills in the scope and requirements. Checks the draft against your policy.
You get
A first draft RFx your team can review and finish.

What this Agent doesReview a large batch of transactions, flag the ones that need a closer look, and draft the audit report.

  • Who needs it38 of 41 teamsalready ask GovAI for this kind of work
  • Time it takes by handAbout 49 minof by-hand work each time it runs. The Agent takes that on.
  • What it handlesA full batchEvery transaction checked, not a sample
You bring
A transaction export. Your audit rules and policy.
GovAI does
Checks each transaction against your rules. Flags the ones that need a closer look. Drafts the report for your auditor.
You get
A draft audit report and a short list of transactions to review.

What this Agent doesRead hundreds of open-ended survey responses, pull out the themes, and turn them into a dashboard you can filter.

  • Who needs it18 of 41 teamsask GovAI for this kind of work
  • Time it takes by handAbout 34 minof by-hand work each time it runs. The Agent takes that on.
  • What it handlesHundreds of responsesEvery open-ended answer read and grouped
You bring
Your survey responses.
GovAI does
Reads every response. Groups them into themes and concerns. Builds a dashboard you can filter.
You get
Clear findings for your next program decision, with the responses behind them.

Use cases and impact

Find the work worth handing off first.

Every task type staff bring to GovAI, ranked two ways: how often staff ask, and the time each request saves, as our model estimates it. The most common ones are where every team starts. The ones that save the most time are where the hours are, and where an Agent pays off. Keep scrolling to see the impact for your own team.

Order by
  1. Rewrite for tone Polish and rewrite 8 min
  2. Draft an email or letter Write and make 8 min
  3. Proofread and clean up Polish and rewrite 8 min
  4. Restructure or reformat Polish and rewrite 15 min
  5. Walk through how to do something Explain and teach 15 min
  6. Look up a specific fact Find and look up 8 min
  7. Put it in plain language Polish and rewrite 8 min
  8. Explain how something works Explain and teach 15 min
  9. Review for quality and style Check and review 15 min
  10. Look up what a policy says Find and look up 34 min
  11. Explain a term Explain and teach 6 min
  12. Get an overview of a topic Explain and teach 8 min
  13. Make an image or graphic Write and make 15 min
  14. Find an internal document Find and look up 15 min
  15. Weigh options Check and review 34 min
  16. Check against a rule or standard Check and review 49 min
  17. Fix a broken formula or script Formulas and code 34 min
  18. Draft a memo or brief Write and make 34 min
  19. Write web or social copy Write and make 8 min
  20. Write a formula or script Formulas and code 15 min
  21. Explain why a policy exists Explain and teach 49 min
  22. Build a template or checklist Write and make 34 min
  23. Work out what something means Explain and teach 34 min
  24. Find a vendor or product Find and look up 8 min
  25. Compare against a benchmark Analyze 49 min
  26. Write speaking notes Write and make 34 min
  27. Compare two options Explain and teach 15 min
  28. Name or brand something Come up with ideas 6 min
  29. Report or whitepaper or narrative document Write and make 49 min
  30. Build training material Write and make 34 min
  31. Feasibility or fit assessment Check and review 34 min
  32. Draft a policy or SOP Write and make 49 min
  33. Find sources and citations Find and look up 34 min
  34. Translate Polish and rewrite 6 min
  35. Find who handles what Find and look up 6 min
  36. Clean up a script or query Formulas and code 34 min
  37. Descriptive stats or breakdown Analyze 34 min
  38. Best practice explanation Explain and teach 15 min
  39. Option comparison Check and review 49 min
  40. Extract or restructure to fields Polish and rewrite 34 min
  41. Write a database query Formulas and code 15 min
  42. Summarize a report Summarize 34 min
  43. Visual spec Write and make 15 min
  44. Summarize a meeting Summarize 34 min
  45. Draft a solicitation or requirements Write and make 49 min
  46. Guide or manual or handbook Write and make 34 min
  47. News or current updates Find and look up 15 min
  48. Summarize a policy Summarize 34 min
  49. Implementation or rollout plan Plan 49 min
  50. Draft a press release or notice Write and make 15 min
  51. Draft a contract or agreement Write and make 49 min
  52. Draft a bylaw or ordinance Write and make 49 min
  53. Agenda or facilitation guide Write and make 15 min
  54. Write a grant or proposal Write and make 49 min
  55. Contract or legal document summary Summarize 34 min
  56. Risk or safety assessment Check and review 49 min
  57. Communications or outreach ideas Come up with ideas 15 min
  58. Schedule or timeline Plan 34 min
  59. Write a survey Write and make 15 min
  60. Method or methodology explanation Explain and teach 34 min
  61. Plan training activities Come up with ideas 15 min
  62. Tech or tooling ideas Come up with ideas 34 min
  63. Review for security and privacy Check and review 49 min
  64. Data processing or etl Formulas and code 34 min
  65. Scoring or likelihood or odds Check and review 34 min
  66. Email or message thread summary Summarize 15 min
  67. Text analytics Analyze 49 min
  68. Web page or article summary Summarize 15 min
  69. Process improvements or efficiency ideas Come up with ideas 34 min
  70. Come up with program ideas Come up with ideas 34 min
  71. Run what-if scenarios Analyze 49 min
  72. Trend or time series analysis Analyze 49 min
  73. Metrics or kpi ideas Come up with ideas 15 min
  74. Public comments or survey responses summary Summarize 34 min
  75. Forecasting or predictive modeling Analyze 49 min
  76. Training or onboarding plan Plan 49 min
  77. Metrics or kpi or dashboard value lookup Find and look up 15 min
  78. Environment or config or devops Formulas and code 15 min
  79. Policy options Come up with ideas 49 min
  80. Summarize data or findings Summarize 34 min
  81. Integration or deployment Formulas and code 49 min
  82. Roadmap or milestones Plan 49 min
  83. Historical context Explain and teach 15 min
  84. Plan an event Plan 34 min
  85. Logistics or operations plan Plan 49 min
  86. Geospatial dataset or gis layer retrieval Find and look up 15 min
  87. Convert units or dates or notation Polish and rewrite 6 min
  88. Data visualization Formulas and code 15 min
  89. Port or translate code Formulas and code 34 min
  90. Governance or approvals workflow Plan 49 min
  91. Accessibility or inclusion review Check and review 34 min
  92. Impact or outcomes assessment Check and review 49 min
  93. Plan community engagement Plan 49 min
  94. Weigh costs and benefits Check and review 49 min
  95. Monitoring or evaluation plan Plan 49 min
  96. Geospatial or hotspot analysis Analyze 49 min
  97. Optimization or scheduling or routing analytics Analyze 49 min
  98. Funding or revenue ideas Come up with ideas 34 min
  99. Risk or contingency ideas Come up with ideas 34 min
  100. Plan a budget Plan 49 min
  101. Risk or contingency plan Plan 49 min
  102. Ethics or equity review Check and review 49 min
  103. Partnership or collaboration models Come up with ideas 34 min
  104. Resourcing or capacity plan Plan 49 min
  105. Correlation or regression or causal Analyze 49 min
  106. Segmentation or clustering Analyze 49 min
  107. Statistical testing or significance Analyze 49 min
  108. Content supplied Write and make 15 min
  109. Segment or split or chunk Polish and rewrite 15 min
  110. Api design or documentation Formulas and code 34 min
  111. Scalability or maintainability review Check and review 49 min
  112. Profiling or performance investigation Formulas and code 49 min
  113. Write tests Formulas and code 34 min
  114. Confirm or accept Check and review 49 min
  115. System or tool operation Formulas and code 49 min
  116. Permissions or access change Plan 49 min
  117. File operation Find and look up 8 min
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Impact

Imagine the time and money your team gets back.

Pick your team and enter its size. Our task model works out the minutes of by-hand work behind the kinds of requests that team sends, then adds it up over a week and a year. It’s a modeled estimate, not a measurement.

Real impact, in our customers’ words

City of St. George, Utah Budget season proved the value. Citywide access without tracking seats. During budget season, staff turned technical proposals into clear language for finance and management. IT deployed with confidence.
“It just gave us a true unlimited option for all of our employees.”James Duckett, IT Director
Read the story City of Sequim, Washington Six departments, one safe place to work. Adoption in HR, Parks, Legal, IT, Public Safety and Finance. Staff turn previous work into new drafts, check math, and rewrite legal language in plain terms.
“Sharing the data keeps AI visible and usage trending up.”Matthew Huish, City Manager
Read the story City of Harrisonburg, Virginia An approved place for the AI staff already use. Staff in communications, finance and public safety now have safe, approved access to AI for the work they already do.
“The best place to start is building fluency across your organization.”Bud Ritchie, Cybersecurity & Compliance Specialist
Read the story

Resources

From one team’s first ask to every department.

All resources
Trying AI · 4 min read How do we choose the first job for AI? Pick a job only your team does. A scorecard for candidate jobs, and a solicitation worked start to finish. Read Going further · 4 min read How do we turn an AI idea into a real workflow? Write the job as steps and watch the handoffs. A locate request, worked department by department. Read Going further · 3 min read How do we get AI to answer from our own policies? Give AI your approved documents and a few rules. A zoning help desk, worked start to finish. Read Customer story AI used across the whole city, with no cost surprises When the City of St. George, Utah started exploring AI, the goal was everyday usefulness that was safe for local government work. IT Director James… Read

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